We are fully transparent about how your personal data is collected, used, and protected on the bit 9 platform. This policy applies to users in Bangladesh and reflects our commitment to safeguarding your privacy.
Personal Identity Information
When you create an account at bit 9, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. Registration by anyone under the age of 18 is strictly prohibited under applicable laws in Bangladesh, which is why date of birth is essential for age verification. For financial transactions, your national ID or passport details may be requested. This information is never sold or transferred to third parties.
Usage & Activity Data
Behavioral data — such as how you play games on the platform, which pages you visit, and how long you stay active — is collected automatically. This data helps us improve our service quality and personalize your experience. Your device type, operating system, and browser version are also logged to ensure the platform functions correctly. IP addresses are collected for security monitoring and fraud prevention purposes. This data is never shared with advertisers.
Financial Transaction Data
Payment method details are collected during deposits and withdrawals; however, full card numbers or bank account details are never stored on our servers. All financial data is processed through a secure payment gateway in compliance with PCI-DSS standards. Your transaction history is saved to your account and can be viewed at any time. To comply with anti-money laundering laws, additional verification may be required for transactions above a certain amount. The security of your financial information is our highest priority.
Cookies & Tracking Technologies
The bit 9 website uses cookies to keep your login session active and remember your preferred settings. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period. You can disable cookies through your browser settings, though doing so may cause some features to not work properly. We do not use third-party advertising tracking cookies. If our cookie policy changes, the website will be updated accordingly.
Data Sharing & Third Parties
Your personal information is never sold or transferred to advertisers, data brokers, or unrelated third parties. However, limited data may be shared with trusted partners for payment processing, identity verification, and technical services. These partners operate under strict confidentiality agreements and may only use the data for specified purposes. We are legally obligated to provide information in response to valid requests from law enforcement authorities. In such cases, we always provide only the minimum information necessary.
Your Rights & Controls
You have the right to view, correct, and delete your own data. Personal information can be updated from your account settings, and if you request account closure, we will delete your data within the applicable legal timeframe. You also have the right to object to the processing of your data. For any privacy-related requests or complaints, please contact our support team. We are committed to responding to all requests within 30 business days.
We believe transparency is the best security policy.
All your data is transmitted via SSL/TLS encryption. Sensitive data stored on our servers is protected with AES-256 encryption. This technology ensures internationally recognized security standards.
Bit 9 never sells your personal information to advertisers or data brokers. Your data is used solely for the purpose of providing our services. This is a core principle of ours and there are no exceptions.
Your data is retained only for as long as necessary. After an account is closed, data is deleted unless retention is required by law. Our data retention policy complies with applicable laws in Bangladesh.
To learn more about our privacy policy, visit our FAQ page or contact our support team directly. Keeping your data safe at bit 9 is our responsibility.